FAQs
My order hasn't arrived yet. Where is it?
You can track your order using the tracking link provided in your confirmation email. If you need further assistance, feel free to contact our customer support team.
Do you deliver on public holidays?
Delivery services may be limited on public holidays, but we aim to keep disruptions minimal. Please check your estimated delivery date or contact us for specific details.
Do you deliver to my postcode?
Yes, we deliver to most locations. You can check delivery availability by entering your postcode at checkout.
Is next-day delivery available on all orders?
Next-day delivery is available on selected products and depends on your location. Please check at checkout if your order qualifies for this service.
Do I need to be there to sign for delivery?
For most orders, a OTP is required upon delivery. If you're unavailable, our delivery partner may leave a note with further instructions.